Terms & Conditions




1               Definitions


2               Our contract with you


3               Our contract with you


4               Price and Payment


5               Delivery


6               Cancellation of order


7               Foreign taxes, duties and import restrictions


8               Goods returned


9               Disclaimers


10           Content and Intellectual Property Rights


11           Your email address


12           System Security


13           Indemnity


14           Miscellaneous provisions



            Trading terms and conditions of Client Magnet



These terms and conditions regulate the business relationship between you and us.  When you buy from us, you agree to be bound by them.


No person under the age of 18 years may purchase Goods.  If you are under 18, please ask an adult for help with your purchase.



We are:                                  Client Magnet

Our address is:                    28th Floor. Cityland Pasong Tamo Tower U2807

2210 Chino Roces Avenue (Pasong Tamo)

Makati City, Philippines. 1230



You are:         a visitor to Our Website / our customer



The terms and conditions



1               Definitions


In this agreement:


“Carrier”                                 means any person or business contracted by us to carry Goods from us to you, whether all or part of the distance.


“Our Website”                       means the entire computing hardware and software installation that is or supports Our Website.


“Goods”                                 means any of the Goods we offer for sale.


“Content”                               means any material in any form published on Our Website by us or any third party with our consent.



2               Our contract with you


These terms and conditions apply:


2.1          So far as the context allows, to you as a visitor to Our Website; and


2.2          in any event to you as a buyer or prospective buyer of our Goods.


2.3          We shall accept your order by e-mail confirmation.  That is when our contract is made.


2.4          We may change these terms from time to time.  The terms that apply to you are those posted here on Our Website on the day you order Goods.


2.5          Unfortunately, we cannot guarantee that Goods advertised on our website are available.


2.6          If we do not have all of the Goods you order in stock, we will offer you alternatives.  If this happens you may:

2.6.1     accept the alternatives we offer;

2.6.2     cancel all or part of your order;


2.7          If we owe you money on account of your cancellation, we will credit your credit or debit card as soon as reasonably practicable but in any event no later than [30] days from the date of cancellation of your order.



3               Your account with us


3.1          You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself.  We need this information to provide you with the Goods.


3.2          If you use the website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your computer.


3.3          You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and change your password.



4               Price and Payment


4.1          We endeavour to keep our website and catalogue prices updated and accurate but it is possible that the price may have increased from that published. If that happens, we will not send your order until you have confirmed that you wish to order at the new price.


4.2          Banking charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than Philippine Peso will be paid by you.


4.3          [Any information given by us in relation to exchange rates are approximate only and may vary from time to time.]


4.4          Prices include goods and other taxes. If you reside outside Philippines, some taxes may be deducted.  Please email us for calculation of the net cost.



5               Delivery


5.1          Deliveries will be made by post / a carrier instructed by us to the address stipulated in your order. You must ensure that someone is present to accept delivery.


5.2          If we ourselves are not able to deliver your Goods within [20] days of the date of your order, we shall notify you by e-mail to arrange a later date for delivery and giving you the option of cancelling your order.


5.3          We may deliver the Goods in installments if they are not all available at the same time for delivery.


5.4          Goods are sent at our risk until signed for by you or by any other person at the address you have given to us.


5.5          [Goods are sent by post.  We will send you a message by email to tell you when we have dispatched your order.]



6               Cancellation of order


6.1          If you bought the Goods as a Consumer, you may cancel your order at any time before we dispatch your order or before the expiry of 7 working days from the date you receive your order, not including the day you received it.


6.2          Details of our after-sales service and guarantees, if any, are given on our website / in our catalogue.


6.3          If you cancel before we have sent the Goods, we will refund to you the price of the Goods and the cost of delivery, if any.


6.4          If you cancel after we have despatched the Goods, we will refund the price of the goods only.


6.5          [The option to cancel your order is not available if the Goods are:

6.5.1     perishable;

6.5.2     made or altered to your specification;

6.5.3     shrink wrapped or otherwise sealed electronic media such as software or DVD, which has been opened.

6.5.4     newspapers or magazines]


6.6          If you cancel your order after we have dispatched the Goods, you must return them to us within 7 days in the same condition in which you received them.  We cannot refund your money if the Goods have been used, worn or damaged.


6.7          You are responsible for the cost of returning them.


6.8          To assist us in identifying your Goods on receipt by us, we ask you to email for a returns reference to be placed below our address / returns label.


6.9          If you fail to return the goods, within 14 days, we are entitled to arrange for their collection.  If we do we shall look to you to repay us the cost of collection.


6.10      We will refund your money within 30 days.


6.11      This paragraph does not affect your rights in the event that the Goods are faulty.



7               Foreign taxes, duties and import restrictions


7.1          If you are not in the Philippines, we have no knowledge of, and no responsibility for, the laws in your country.


7.2          You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country.



8               Goods returned



8.1      Our most important task is to ensure your absolute satisfaction. We will always strive to reach that target. However, we acknowledge that mistakes are made occasionally. This paragraph covers that possibility.  If you are not wholly satisfied with the Product, please tell us at the earliest opportunity:

8.1.1     exactly what is the fault;

8.1.2     the date, if relevant, when the fault became apparent;

8.1.3     when and how you discovered the fault;

8.1.4     how the fault affected your use of the Goods;


8.2           To do this, it is essential that you follow the instructions below. These provisions apply in the event that you return Goods to us because you say they are faulty:


8.3          You must tell us by email message to support@clientmagnet.com.ph you that you would like to return goods, specifying exactly what goods and when purchased, and giving full details of the defect or other reason for return.  We will then issue a returns note.  If you send goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaint.


8.4          The Goods must be returned to us as soon as any defect is discovered.


8.5           So far as possible, Goods should be returned:

8.5.1     with both goods and all packaging as far as possible in their original condition;

8.5.2     securely wrapped;

8.5.3     including our delivery slip;

8.5.4     at your risk and cost.


9               Disclaimers


9.1          We or our Content suppliers may make improvements or changes to Our Website, the Content, or to any of the Goods, at any time and without advance notice.


9.2          You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any large website.  We would be grateful if you bring to our immediate attention, any that you find.


9.3          We give no warranty and make no representation, express or implied, as to:

9.3.1     the adequacy or appropriateness of the Goods for your purpose;

9.3.2     the truth of any Content on Our Website published by someone other than us;

9.3.3     any implied warranty or condition as to merchantability or fitness of the Goods for purpose other than that for which the Goods are commonly used;

9.3.4     compatibility of Our Website with your equipment, software or telecommunications connection.


9.4          Our Website contains links to other Internet websites outside our power and control. You acknowledge and agree that we shall not be liable in any way for the Content of any such linked website, nor for any loss or damage arising from your use of any such website.


9.5          We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website or the purchase of Goods.


9.6          In any event, including the event that any term or condition or obligation on our part (“Implied Term”) is implied into these conditions by law, then our liability is limited to the maximum extent permitted by law, to the value of the goods or services you have purchased.


9.7          The above two sub paragraphs do not apply to a claim for personal injury.


9.8          Our website contains a range of information about our participating insurers and their insurance products. We endeavour to ensure that the information on the website is accurate. In the event you believe we have made a mistake please contact us at info@iselect.com.au. The presence of an insurer on our website does not constitute an endorsement by us of the insurer, the content of the insurer’s website, or the activities promoted by the insurer. To the extent permitted by law we do not warrant as to the accuracy, adequacy of, or completeness of, any information contained on this website and exclude liability for purchase decisions made on the basis of information included or excluded from this website.


9.9          We do not guarantee that our website will not contain any viruses and we accept no responsibility for foreign computer code that is introduced into your computer system through use of this website. We cannot guarantee that this site is free from computer viruses, hackers or other form of technical sabotage. We cannot guarantee that access to our website will be uninterrupted.
We are free to change the content of the website and any product may be withdrawn at any time, without notice. Any limitation of liability and indemnity provisions in these terms will survive termination. Any licenses or other rights you grant to us will survive termination.




10           Content and Intellectual Property Rights


10.1      We will defend the intellectual property rights in connection with our Goods and Our Website, including copyright in the Content whether provided by us or by any other content provider (including copyright in:   text, graphics, logos, icons, images, audio clips, digital downloads, data, and software).


10.2      We also claim copyright in the designs and compilation of all Content of Our Website. Title, ownership rights, and shall remain the sole property of us and / or the other content provider.  We will strongly protect those rights in all countries.


10.3      Except as set out below, you may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part.


10.4      You may not use our name or logos or trade marks or any other Content on any website of yours or that of any other person.


10.5      Subject to the other terms of this agreement, you may download or copy Content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of any Content.



11           Your email address


11.1      You represent that any username or email address selected by you, when used alone or combined with a second or third level domain name, does not interfere with the rights of any third party and has not been selected for any unlawful purpose.


11.2      You acknowledge and agree that if we believe such selection does interfere with the rights of any third party or is being selected for any unlawful purpose, we may immediately suspend the use of such name or email address, and you will indemnify us for any claim or demand that arises out of your selection.


11.3      You acknowledge and agree that we shall not be liable to you in the event that we are ordered or required by a court or judicial authority, to desist from using or permitting the use of a particular domain name as part of a name or email address.


12           Your Personal Details


12.1      By using our services you provide your full consent for Client Magnet to provide your full personal details to our third party partners for them to contact you by way of email, phone call, SMS text, or physical post, for the purpose of their product marketing. This may be directly related to your initial enquiry with Client Magnet, or it may be a different product, service or offering than the original reason for you to submit any or all of your details.

12.2      If any of our third party companies wish to be named in advance, they will appear here below for your advance consent to be contacted by their sales and marketing team:


a)    <No company listed>

b)    <No company listed>

12.3   You agree that Client Magnet and our third party providers whom you may be referred to and contacted by, may seek more information about you before contacting you directly. This may include Credit History Investigations, and any other legal means they wish.



13           System Security


13.1      We will do our best to maintain Our Website so that you have constant use, but there will be times when your use may be interrupted.


13.2      You agree that you will not, and will not allow any other person to violate or attempt to violate any aspect of the security of Our Website.


13.3      You may not use any software tool for the purpose of extracting data from our website.


13.4      You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution.



14           Indemnity


You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of your use of Our Web Site, your posting any Material, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.



15           Miscellaneous provisions


15.1      When we communicate with you we do so by email.  You agree that email communications are contractually binding in the same way as properly signed and dated paper sent by post.


15.2      Where we provide goods or services without specific charge to you, then it (or they) is deemed to be provided free of charge, and not to be associated with any other goods or service for which a charge is made.  Accordingly, there is no contractual nor other obligation upon us in respect of those goods or service.


15.3      Nothing in this agreement or on Our Website shall confer on any third party any benefit or obligation.


15.4      If any of these terms is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.


15.5      No waiver by us, in exercising any right, power or provision in this agreement shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver.


15.6      In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.


15.7      We are not liable for any breach of our obligations resulting from causes beyond our reasonable control including strikes of our own employees.


15.8      This Agreement shall be governed by and construed in accordance with the law of the Philippines.  This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.


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